Offices feel low-risk, but a building with a few hundred people in it sees a steady stream of medical events: faints, chest pain, diabetic lows, allergic reactions at lunch, falls on stairs. A first aid course for a handful of volunteers on each floor turns a panicked crowd into a calm response.
In short
Office first aiders mostly deal with medical emergencies rather than injuries: fainting, chest pain, low blood sugar, breathing difficulty, allergic reactions and, rarely but critically, cardiac arrest. Heartsaver First Aid CPR AED covers all of these.
Aim for at least one trained person on every floor, on every shift, allowing for leave and business travel. In practice many offices train two or three per floor so someone is always in.
Lifts slow down any response from outside, so an AED in reception or on alternate floors is valuable. Staff trained on the course know how to use it. If you need CPR and AED only for reception or security, see CPR AED vs first aid.
Agree who calls 998, who meets the ambulance at the lobby and who holds a lift. A short drill once a year makes those roles automatic.
Many offices pair physical first aiders with trained mental health first aiders — see first aid vs mental health first aid.
Send staff to our Al Reem Island centre or have us train on site — see first aid training for companies.
Other life support and first aid courses: BLS Course · ACLS Course · PALS Course · Training calendar
Most organisations appoint trained first aiders as part of their health and safety arrangements, whatever the sector.
Heartsaver First Aid CPR AED.
An AED is valuable in any building where an ambulance takes several minutes to reach the casualty, which includes most office towers.
Yes, in a meeting room with enough floor space for practice.
Every two years.
Safety First Medical Services is an American Heart Association training centre on Al Reem Island. Heartsaver First Aid CPR AED, Pediatric First Aid and CPR AED courses for individuals, with on-site training for companies, schools and clinics across the UAE.
See first aid dates and register First aid course overview Company or school enquiry
What we teach follows the awarding body and the UAE health authorities. For the definitive position on a course or licensing question, these are the places to check.
Last reviewed by the training team at Safety First Medical Services, an American Heart Association training centre at Addax Office Tower, Al Reem Island, Abu Dhabi. Call +971 55 761 9841 or email training@safetyfirstmed.ae.