Diabetes is common in the UAE, and low blood sugar is the diabetic emergency a first aider is most likely to see. It develops quickly and responds quickly to sugar. It is part of the medical emergencies section of the first aid course.
What to do
If the person is awake and can swallow safely, give sugar: glucose tablets, fruit juice or a sugary (not diet) drink. Have them sit down. If they are not better in about 15 minutes, give more and call 998. If they are drowsy, cannot swallow or are unresponsive, give nothing by mouth and call 998.
Glucose tablets work fastest. Juice, regular soft drinks, sweets or sugar dissolved in water also help. Chocolate works more slowly because of the fat. Once they feel better, a snack with longer-lasting carbohydrate, such as a sandwich, helps prevent another drop.
If a person with diabetes is unwell and you are not sure, giving sugar to someone awake and able to swallow does little harm and can help greatly. Their own glucose meter, if they can use it, settles the question.
Long fasting days, missed meals, extra exercise and heat all increase the risk. During Ramadan, workplaces sometimes see more cases in the afternoon; first aiders should know which colleagues have diabetes if those colleagues are happy to share it.
Nothing by mouth. Place them on their side if breathing, call 998. If not breathing normally, start CPR. If a seizure occurs, see seizure first aid.
This guide summarises first aid for the public and does not replace training or medical advice. In an emergency in the UAE call 998 for an ambulance.
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Glucose tablets, fruit juice or a regular sugary drink, if they can swallow safely.
Usually within about 15 minutes; if not, give more and call 998.
Give nothing by mouth and call 998.
Yes, confusion and odd behaviour are common.
No, it contains no sugar.
Reading helps; practising makes it automatic. The AHA Heartsaver First Aid CPR AED course at our Al Reem Island centre covers every emergency on this page with hands-on practice, and we train companies and schools on site across the UAE.
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What we teach follows the awarding body and the UAE health authorities. For the definitive position on a course or licensing question, these are the places to check.
Last reviewed by the training team at Safety First Medical Services, an American Heart Association training centre at Addax Office Tower, Al Reem Island, Abu Dhabi. Call +971 55 761 9841 or email training@safetyfirstmed.ae.