Refunds will be done only through the Original Mode of Payment.
Refund & Cancelation - Courses
1. Cancellation by customer
Any refund request initiated two weeks prior to the scheduled course is eligible to receive refund of the total cost of
the course minus the non-refundable balance of course manual. Cancellations initiated after the two week deadline are
not eligible for refund.
2. Cancellation by Safety First Medical Services
Safety First Medical Services reserves the right to cancel any training course due to insufficient enrollment by providing notice to you at least 7 calendar days prior to schedule commencement date. In the event of cancellation by SFMS, you may elect to receive a full refund of registration fees paid or credit toward alternative class(es).
Refund & Cancelation - Supplies
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period, whether you are entitled to a refund or a replacement. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. If 7 days or more have passed from the date of purchase, we cannot offer you a refund or an exchange
Cancellation of the order should be initiated by the client/customer within 24 hours after placing the order.
Customer/Client can request for replacement of the product if the product received is damaged or defective.
We can only accept on returns of the product that have not been tampered and still in original packaging and within 7 days. If 7 days or more have passed from the date of purchase, we
cannot offer you an exchange.
Upon delivery, all packages should be inspected by the costumer/client for visual signs of damage/defect. If the damage/defect is noted, the customer reserves the right to refuse the shipment.
If upon return to SFMS damage is confirmed, a replacement will be shipped to the customer at no extra charge.
Safety First Medical Services can only replace the items if the products are defective/damage.
Note that Safety First Medical Services have the right to refuse the return if the product has been used or
tampered with.